Here you will find frequently asked questions that my customers often ask. If you have another question, feel free to email me.

How long does it take?

Your portrait will take 2-6 weeks depending upon my workload at the time of ordering. Do let me know if you need the portrait for a specific date as often I can juggle non-urgent portraits with urgent ones.

What photos do you need?

Send me an initial photo using the form below then Ideally I would like a range of photos so I can work with you on the photo that would make the best portrait. Often a photo that isn’t a particularly good composition but with the right pose and quality makes the perfect portrait. See my photography tips for paintings

How much will it cost to have a portrait painted?

Here are all the portrait painting prices.

Is a deposit required?

A small deposit of 40% deposit is required to book your slot. The remainder is due on approval and before your portrait is posted. You can pay via cheque, bank transfer or PayPal.


What happens if I am not happy with my portrait?

Actually, I’ve never been asked this question and no-one has ever been dissatisfied but I know that it is always a concern so your satisfaction is guaranteed.  We will work together to achieve this – I like to keep you up to date with progress shots of your portrait and I welcome all and any feedback to ensure you receive a portrait that you will treasure for a life time. As one of my customers said in her feedback:

“During the creation of my portrait Sue sent me photos to keep me up to date with her progress and to check I was happy with it. This was something I was not expecting, and made me feel more in control and even more confident that I would be happy with the result. She even made slight adjustments at my request, and she suggested a couple of amendments to the photo to improve the composition. This in my opinion is the beauty of a a drawn or painted portrait over a photograph.”

This is a gift – can you keep a secret?

Yes! I am the soul of discretion for surprise portrait gifts. I can then be discrete about how I contact you to update you on progress and any questions I may have. I do not share on social media platforms until you say I can.

What medium do you use?

All my work is created with the finest British made pastels on high quality archival paper. This ensures that your portrait will last a lifetime and the paper will not discolour. In my opinion soft pastel is the best medium for realistic portraits because it reflects the realistic qualities of skin and fur.

Will I own the Copyright?

British law states that the copyright of any artwork will remain with the artist (Sue Kerrigan-Harris) unless otherwise arranged. All publishing, reproduction (full or derivative) of all artworks (and photographic reference when supplied) remain with Sue Kerrigan-Harris and can therefore be used by me for promotional purposes and advertising.  If the portrait is of a very sensitive nature, such as an Angel Baby portrait I always ask permission – as I do for any child portraits.

Do you sell Gift Vouchers?

Yes I do. Contact me here and I can arrange a beautifully presented Gift Voucher of any value to be sent to you by post.

Get IN Touch

+44 07740 282399



New Forest, England

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